Communicating during the Covid19 pandemic quarantine
Updated: Jun 4, 2020
Most of us have lost most of our person-to-person communication during COVID19. Instead, we have Zoom! (or Webex or MS Teams, etc...) Why do we sometimes feel that our videocalls are unsatisfying? Why do we feel misunderstood, or that maybe our message wasn't heard?
When we communicate in person, we use all of our senses of perception to understand what the other person is saying, and what the other person is feeling. And we do all of this perceiving most without being aware that we're doing it! But when we lose our sensory experience of the other person, we lose some of the ability to empathize. And empathy is critical to communicating effectively. https://www.leadershipnow.com/leadingblog/2018/12/five_problems_with_virtual_com.html
https://www.nytimes.com/2020/04/29/sunday-review/zoom-video-conference.html